A typical month's tasks:

 

•Clean and inspect computer, keyboard and mouse
•Perform disk drive maintenance
•Update security patches
•Check Anti-Virus definitions
•Confirm backup jobs are working and restorable
•Identify and report upgrade needs
•Server management
•Check network switches/hubs performance
•Firewall and Router maintenance

This is the secret to a stable and productive computer network. Many unexpected problems can be avoided through proper system maintenance. This not only includes the operating system, but the physical components as well. We use a variety of tools to give us pro-active alerts when something goes wrong.

 

Many small businesses call on professional IT support when something isn't working. A few years ago, one of our clients had called a local computer repair store who sent out a technician who gave them a $5,000+ quote for updating their network hardware and a couple of computer systems. The real problem was a virus in their network and their anti-virus program was out-of-date. We eliminated the virus, improved their anti-virus defenses and continue to manage their network today.